IT Support

Personal Digital Assistant (PDA): Blackberry, Samsung, Treo, etc (setup, configuration, training)
System Restores: from computer viruses/worms, security compromises, and human error Computer Setup: laptops, desktops, and servers
Software Installation: research, recommend, install and configure
Training and Support: for CIT-supported services (Eudora, WebMail, special mailboxes, Oracle Calendar, Symantec AntiVirus, EZ-Backup, Brio, Kerberos, CornellC, etc.), and training of proprietary department software
Hardware: research, recommend, install and troubleshooting
Consulting: in hardware, software, and service selections
Network Set-Up: configuration, support and troubleshooting
Printer/Scanner Set-Up: configuration, support and troubleshooting
File Transfer: from old computer to new computer
Equipment Moves: from old office to new office

Back-up: review, install, configure, and confirm a back up solution based upon departmental needs

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